The Organised Times Vol 9.23- November 2005
How To Turn Your Team Into High Performers
One of the biggest challenges many of my clients face is having the right people.
"if only I could find the right people my business would much more profitable"
"I'd have less stress"
"I spend more time managing my people than getting the work done" and more.
Gary's Story
Gary who runs a plumbing business has 5 staff. He was always complaining that they were lazy, didn't use their initiative and would take advantage of him.
We had Gary fill in our Productivity and Leadership Profile which is part of our Masterful Manager's Program. This 360 degree process allows each team member to anonymously answer questions about how they see Gary in many areas including his leadership abilities, communication, organisation etc.
The process also allows Gary to answer the same questions on how he sees himself.
It turned out that Gary thought he was a good boss because he was easy to get along with. However the feedback from his team showed that he wasn't a good leader. The guys needed clear direction...someone to follow. They required a system, guidelines to work within and regular follow-up.
They never had a team meeting to discuss what was working well and how to improve things. The only time a meeting was called was when there was a customer complaint.
The Solutions
Before I share these tips with you, be aware that it is extremely important to hire the right type of people for your business in the first place. Many employers have the 'hire and hope' mentality. After the person has been hired the employer hopes they work out.
1. Regular Performance and Incentive Reviews
Measure your team's achievements on a regular basis. Formally appraise the performance of each individual twice a year. Salary increases, bonuses and incentives should be based on these performance reviews.
2. Weekly Team Meetings
Learn how to run an effective meeting and have these weekly with your team.
Have a set time each week. Ensure the agenda allows for their input. See How to Have Successful Meetings.
3. Personal and Professional Development
Invest regularly in their development, both technical and non-technical skills. The new-found knowledge can be extremely valuable to your business. By learning and developing your people, they will also be more motivated.
4. Develop Your Own Leadership Skills
Turn yourself into a Masterful Manager. There are many skills required to be an effective manager ...delegation, organisation and communication etc.
5. Participating in specific programs such as our Masterful Manager's Intensive Coaching Program will turn you into a powerful leader that gets results and maintains a happy, productive and high performing team.
They never had a team meeting to discuss what was working well and how to improve things. The only time a meeting was called was when there was a customer complaint. All of these challenges soon disappeared when Gary continually implemented the following solutions.
The Final Word
Looking after the people in your business is vital to ensure its ongoing success...whatever 'success' means to you. A happy, skilled and motivated team if managed effectively will have a huge impact on your productivity and profits.
To continue doing the same thing and expecting a different result is the definition of insanity. So if you want to achieve different results, take action today!
Have a great week!
Lorraine Pirihi
***Recommended Resource***
How to Be a Masterful Manager
To be a powerful leader that not only gets results for the business you need to have a strong, supportive team of people on your side. When you are a manager it's not enough to be good at what you do. Now that you are in charge you need to step up to the next level and learn how to manage people. In this powerpacked e-book you'll discover how to transform yourself into a masterful manager so that you can increase your productivity and your profits! Click here to order this valuable resource.
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Book Lorraine for 2006
Book Lorraine Pirihi, Australia's No. 1 Productivity Coach to rev-up your team and increase your productivity and profits in 2006. Call today on 1300 857 756 or email your enquiry to lorraine@office-organiser.com.au
Topics include:
- How to Achieve Your Goals and Stay on Track
- How to Have Less Mess, Less Stress and More Success
- How to Successfully Grow Your Business...And Have A Life Too!
- How to Survive and Thrive At Work
- How to Increase Your Productivity and Your Profit
Free Articles For Your Publications
Lorraine has many articles available for reprint in your publication, company newsletter or ezine, etc. These articles may be reproduced providing they are published in their entirety, including the author's bio and all links.
See : http://www.office-organiser.com.au/freearticles.html
- Do you want to work less and have more time for you?
- Do you want your people to be more effective and more productive?
- Do you seriously want to achieve your goals this year?
Lorraine Pirihi, principal of The Office Organiser is Australia's No. 1
Productivity Coach. She specialises in working with small business owners and professionals showing them how to dramatically boost their productivity, reduce the stress and the mess and have more success both professionally and personally
We specialise in:
Take action today! Contact Lorraine to discuss your specific needs on 1300 857 756
or email lorraine@office-organiser.com.au
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